Shipping policy
MARINA SOUQ Shipping Policy
Thank you for shopping with MARINA SOUQ. We are committed to delivering your orders quickly, safely, and efficiently across the Kingdom of Saudi Arabia (KSA).
Free Shipping
We proudly offer FREE shipping on all orders within Saudi Arabia with no minimum purchase requirement.
Processing Time
Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times within KSA are:
-
Riyadh, Jeddah, Dammam: 2–5 business days
-
Other cities and regions: 3–7 business days
Delivery times are estimates and may vary depending on courier operations, weather conditions, or public holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking information so you can monitor your shipment status.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. MARINA SOUQ is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delays
While we aim to deliver orders on time, MARINA SOUQ is not liable for delays caused by courier companies, customs procedures, or circumstances beyond our control.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately at marinasouq0@gmail.com so we can assist you.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Email: marinasouq0@gmail.com